Tenant’s fury over ‘extremely rude’ real estate agent email after routine inspection complaining of a ‘spider web’ and ‘clothes on the floor’
- A tenant has expressed outrage over a ‘rude’ email from her estate agent
- The Sydney agent requested an inspection so the owner could see the apartment.
- Tenant was asked to tidy up unit after noticing minor messes on last visit
- They noted messy bedrooms, clothes on the floor, and cobwebs on the balcony.
- The tenant was quick to point out that the last visit was not an official inspection
An Australian tenant shared her outrage over the “extremely rude” email she received from the property manager.
The Sydney woman posted a screenshot of the email on Reddit that said the owner of her rental property is requesting a home inspection and “clean up the place” in preparation for her visit.
The agent said they had noticed ‘clothes on the floor’ and a ‘spider web near the balcony doors’ during the last visit and that she would rectify minor issues.
A Sydney tenant shared the “extremely rude” email she received from her property manager asking her to “tidy up” her home after noticing clothes on the floor on a previous visit.
‘Is it just me or is it extremely rude of the real estate agent? Tired of this, it’s our HOME,’ the woman who has rented the unit from her for the past two years captioned the post.
The email said the owner was in town and wanted to see the unit for herself, so he requested an inspection for Tuesday, October 18.
“During the inspection, we noticed that the rooms are messy, clothes on the floor, cobwebs near the balcony doors, the bathroom and shower area could be cleaner,” the message read.
‘I would suggest tidying up the place to be a better representation for the owner.’
The furious tenant added that there had been problems with the apartment, including water damage, and that the agent had come to the house the week before to do an appraisal, an event she did not think required the house to be spotless.
He added that the agent had come to the house the week before to do an appraisal, an event he didn’t think required the house to be spotless.
She responded to the agent by saying her apartment “won’t always look like a show house.”
They clarified that the inspection the property manager was referring to was an appraisal and that their home was “immaculate” at the last “real” inspection based on notes and photos.
“As this previous visit was called an ‘assessment’ and not an official inspection, we didn’t take the time to make it aesthetically pleasing for you and as such you got caught between our clean and tidy cycles,” he wrote.
The woman attached the email that said the last visit was an assessment, not an inspection, and reminded them that she had to come home from work in the middle of the day to let them in.
They clarified that the inspection the property manager was referring to was an appraisal and that their home was “immaculate” at the last “real” inspection based on notes and photos.
“I apologize if this email has turned into a confrontation, this is not my intention, however we find your comments quite rude,” he said.
“And as such, I just wanted to clarify that if it had been made clear that this was an inspection, then we would have made a concerted effort to have the most orderly unit for viewing.”
Hundreds took to the comments to share the tenant’s anger over the ‘small’ correspondence.
“My real estate agent said the inspections are primarily to see if there is physical damage to the property, not if there is any clothing on the floors/beds and any cobwebs,” one renter wrote.
‘This is petty shit. A spider web?!? Ridiculous. I like my spiders, they eat mosquitoes in the summer,’ said another.
“The cleanliness of a tenant’s room does not reflect on the agent at all, but on their arrogance,” said a third.
“I think the problem might be that the spider isn’t on the lease and they want to check your credit,” joked a fourth.
